Support 911 Dispatchers: National Public Safety Telecommunicators Week
Every day, without recognition or fanfare, a group of dedicated professionals answers the call—literally. They are the calm in the chaos, the first voice you hear when seconds matter, and the critical link between those in crisis and those who respond.
This National Public Safety Telecommunicators Week (April 13–19, 2025), the Salem Fire Foundation is proud to recognize and support the 79 extraordinary 911 dispatchers of the Willamette Valley Communications Center (WVCC)—and we’re asking for your help.
Your donations will go to help purchase meals during the week and items for the quiet room.
The Numbers Speak for Themselves
In 2024 alone, WVCC dispatchers handled an incredible 404,703 calls, resulting in 209,104 emergency incidents across 29 different agencies. That’s an average of over 5,100 calls per dispatcher—each one requiring sharp judgment, quick thinking, and deep compassion. These professionals work around the clock, 24/7, 365 days a year, to ensure help is always just a phone call away.
Why Your Support Matters
Behind every emergency response—every fire engine dispatched, every life saved—there’s a dispatcher guiding the way. But while their service is critical, their recognition and support often fall short of what they deserve.
Your donation to the Salem Fire Foundation Dispatcher Campaign during Telecommunicators Week will go directly toward showing appreciation to our local 911 dispatchers through wellness programs, recognition efforts, and initiatives that help them continue their lifesaving work.
Help Us Say “Thank You”
This week, let’s stand up for the heroes behind the headset. A contribution of any size can make a meaningful impact—whether it’s funding a care package, providing training resources, or supporting mental health initiatives for these high-stress, high-stakes roles.
Donate today and help us celebrate the invisible frontline of our public safety system.
Because when you dial 911, they always answer.
Let’s answer their call now.
